- General Warranty
- Return Policy
- Online Order Return
- Phone Order Return
- Unauthorized Return
- Return Restrictions
- Memory/Toner Cartridges
- Electrical or Electronic parts
- Special order item: Non-Refundable/ Exchange Olny
- Lost Package/Wrong Delivery Claims
- Damaged, Missing Content and Incorrect Item Claims
- Damaged Oversized Items, Freight Delivery
- Expedited Shipping Policy
- Cancellation Policy
- Refused Shipments
- Refund Payments
How to Return
Web Order Returns: Please login to your account and click on the RETURN button next to your order list.
Phone Order Returns: Please contact us at 800-627-4368.
Please carefully read the return policy and the following notes about your return:
- Orders that are older than 30 days from the date of invoice, may not be returned.
- Please see our list of non-returnable items below and for more details, please carefully read our return policy.
- Consumable items such as toners and water filters, that have been opened from its retail packaging, are also not returnable.